Reply within 1 business day · No call needed · From $1,000 one-off
24/7
Replies in every time zone
Multilingual
Answers in your customer's language
Done for you
Setup, hosting and tuning handled
NO
Northfield Outdoor Co.
Website assistant · replies instantly
11:42 PM
Do you ship to Canada? I need the 2-person tent by next Friday.
Yes! The Trailhead 2P is in stock. Express shipping to Canada takes 2–3 business days, so ordering by Monday gets it to you in time.
Could we get a bulk price for 15 tents for our hiking club?
Bulk orders are handled by our sales team, so I've passed this to Sarah. She'll email you within 1 business day. What's the best email to reach you?
Handed to a person · lead saved
Example conversation for a fictional business. Your assistant answers from your own approved content.
Sound familiar?
The same 20 questions, every day
"Is this in stock?" "Do you ship to me?" "What's your return policy?" Your team answers the same questions over and over.
Leads go cold overnight
A customer messages after hours or from another time zone. By the time you reply, they've bought elsewhere.
24/7 cover is expensive
Night shifts or outsourced support cost more every month than a one-off setup that answers routine questions automatically.
Live demo
Ask our assistant anything — it's live
It's the same kind of assistant we build for you. It knows our pricing, process and FAQs — yours will know your business. Type a question, or tap a preset one for an instant answer.
The live assistant replies in the language you write in. Preset questions are available in English, German and Japanese.
Answers product, pricing and after-sales questions from your approved content
Collects names and emails, so enquiries become leads
Hands complex or sensitive questions to a person instead of guessing
Replies in the language your customer writes in
YUKIBORU assistant
Live AI · replies in seconds
Tap a question
Pricing
Simple, fixed-price setup
Start with a complete website assistant at a fixed price, or tell us what you need and we'll scope it together. You get a written proposal before you commit. Prices in USD.
Launch
Everything you need to go live on your website
$1,000one-off
Website chat widget, styled to your brand
Knowledge base built from your FAQs, products and policies
Lead capture and handoff to your inbox or Slack
Hosting set up for you, by us or on your own server
30 days of tuning after launch
Live in 1–2 weeks
$500 to start the build, the other $500 only once it’s fully built and live
Monthly optimisation: we review real conversations and fix gaps so answers keep improving
Content updates whenever your prices, policies or offers change
Monthly report: top questions, unanswered questions, leads captured, and our recommendations
AI cost control: spending limits, abuse protection and model upgrades on your own AI account
Private hosting with monitoring, security updates and daily backups
Direct support by email or chat, with replies within 1 business day
AI usage is billed separately by your own AI provider. We connect your account; you pay the provider directly, often under 1¢ per reply.
Prefer to host it yourself?
No monthly fee to us. We set the AI assistant up on your own server. You pay your hosting provider for the server, supply your own AI provider API key and pay that provider directly for AI/model usage. You can update answers in your assistant’s admin area — no coding needed.
How it works
Live in 1–2 weeks
Every step has a clear deliverable, and nothing goes live without your approval. Timing depends on how quickly your materials and sign-offs come in.
01Days 1–2
Discovery
We map your top customer questions and what must go to a person.
02Days 3–4
Knowledge base
Your FAQs, product details and policies, structured and approved by you.
03Days 5–7
Build and connect
We set up the AI assistant, add the widget to your site and set handoff rules.
04Days 8–10
Test and launch
We test real customer questions together. You approve every answer, then it goes live.
05After launch
Tune
We review real conversations, fill gaps and sharpen answers.
Launch partner programme · 5 spots
Go first, pay less, get more of our time
We're taking on our first five clients at a launch-partner rate. You get a lower price and extra attention while we refine the process. In return, we'd like to share your results as one of our first case studies.
20% off Launch: $800 instead of $1,000 ($400 to start, $400 at launch)
First 2 months of Hosted Care free
Direct line to the founder throughout setup
In return: a short testimonial and permission to publish anonymised results after 60 days.
It answers only from your approved knowledge base, and we set rules for topics it must not handle, such as refunds, complaints or anything you choose. Uncertain or sensitive questions go to a person. We test real customer questions together before launch, and nothing goes live until you sign off.
If we host it: Hosted Care at $99/month, billed annually ($1,188/year), covers the managed services described above, not AI/model usage. Whether we host it or you do, you supply your own AI provider API key and pay that provider directly at its usage rates. If you host it yourself, you also pay your hosting provider for the server. Messaging channels such as WhatsApp may add their own fees.
Not for the build: setup is a one-off fee, and the assistant is yours. If we host it for you, Hosted Care is $99/month, billed annually. It includes monthly optimisation, content updates when your prices, policies or offers change, a monthly report, AI cost control on your own AI account, private hosting with monitoring, security updates and daily backups, and direct support with replies within 1 business day. AI usage is billed separately by your own AI provider. If you host it yourself, there’s no monthly fee to us.
It depends on your business, and we confirm the list together in discovery. Typically: the questions customers ask most, what you offer and how pricing works, the policies that apply to you (for example opening hours, bookings, delivery or returns), and which topics must go to a person. Existing FAQ pages, brochures or old support emails are fine — we structure them for you to approve. You'll also need an account with an AI provider; we guide you through it. Please don't send API keys through the form.
We can host your assistant for you or set it up on your own server, and we agree the hosting location with you, such as the EU, US or Japan. Your knowledge base and chat history belong to you. We collect only what's needed to answer and follow up, and we'll help you configure it in line with your obligations under GDPR, APPI or local privacy law.
This website is available in English, German and Japanese, and the live assistant above replies in the language you write in. Other languages can be configured on request. We agree the languages for your assistant and test the relevant answers with you before launch.
A 50% deposit ($500) when you accept the proposal, to start the build, and the remaining 50% ($500) once your assistant is fully built and launched. Launch partners pay $400 + $400. Invoiced in USD. Custom projects can be split into milestones.
Everything starts by email. Once we've reviewed your request, we agree the best way to keep in touch, whether that's email, Slack, WhatsApp or LINE WORKS. Calls are optional and scheduled in your business hours.
Every setup includes 30 days of tuning after launch. We review real conversations and adjust the knowledge base and rules until the assistant handles your common questions well.
No. We handle setup, hosting, the chat widget and testing. You review and approve the answers in plain language, and we add the widget to your site — or give your web developer a short embed snippet. The only thing you set up is an account with an AI provider, and we guide you through it step by step.
Customer questions are answered automatically and hand-offs arrive in your inbox or Slack. During the 30 days of tuning we review real conversations with you. After that, tell us when prices, policies or offers change; if we host it, Hosted Care includes monthly optimisation and content updates when those details change.
Yes. If you host it yourself, you edit answers in your assistant’s admin area — no coding needed. If we host it, send us changes to your prices, policies or offers and we update the content as part of Hosted Care.
Request a proposal
Tell us about your customers
Share a few details and we'll send a written proposal with a fixed price, timeline and estimated running costs. No call needed to get started.
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What happens next
1A real reply within 1 business day From a person, not an autoresponder, with a few short questions about your customers.
2Your written proposal Fixed setup price, timeline, your hosting option and an estimate of your AI costs.
3You decide, no pressure Nothing to pay until you accept. Then 50% to start, and you’re live in 1–2 weeks.